Simply type your wrist measurement (in inches or centimetres) into the order notes section of the checkout and we will ensure the watch bracelet is adjusted accordingly before being sent.
#Certina moon phase free
When purchasing a watch that has an adjustable link bracelet, we will happily adjust the bracelet to fit your wrist before sending your watch to you - free of charge.
In the unlikely event that you experience a problem with your purchase after wearing it please email us at by any of the methods on our contact page and a member of our team will be happy to assist you. The length of individual warranties can be found in the product description. All our products come with a minimum 1 year manufactures warranty.
#Certina moon phase full
As official stockists of all of our brands, all watches purchased on our website come with the full international manufacturers guarantee with our official stockist stamp. Preston and Duckworth are official stockists of all watch brands shown on this website. Faulty items must be returned within 10 days of notification.
If your item is faulty, please phone us on 01284 705109 or email and we will send you a return postage label. We will notify you via email once your return has been processed. Please allow 10 working days from our receipt of receiving your returned order for your return or exchange to be processed. We recommended using a recorded/signed for delivery service so the parcel is insured and can be tracked. With all returns please could you email us at to arrange your return. If the security tag is broken or altered you will be ineligible to return your item. Items must be returned in their original condition (unworn and unaltered) with the security seal intact and tags attached and in their original packaging. Please note that original delivery charges are non-refundable for unsuitable or unwanted items. If for any reason you are not happy with your purchase, you may return your item(s) within 14 days of receipt for a full refund to your original method of payment. Please contact us before ordering if you have any questions regarding our shipping policy. Standard Delivery (3-5 working days)ĭue to the current pandemic once your item has been shipped and we have provided you with a Royal Mail tracking number we cannot be held responsible for the delivery of your order due to the Royal Mail postal signature processes. Orders placed on Sundays will be shipped the following Monday. Orders placed before 3pm on weekdays and 11am on Saturdays will be dispatched the same day. Please select the "collect in-store" option at checkout.Īll orders within the UK are delivered free of charge using Royal Mail Tracked. Preston and Duckworth accepts the following forms of payment:Īll orders can be collected in-store at Preston & Duckworth in Bury St Edmunds, Suffolk.
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